Customer Service Agent

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Customer Service Agent
Reading

£18,000 – £20,000 per annum


One of the leading consumer manufacturers based on the outskirts of Reading are looking for a Customer Service Agent to join their team. This is a luxurious goods company who sell their products to companies such as John Lewis and Amazon. They are looking for a passionate and team orientated individual. For this position, you would be reporting to the Director of Operations and Finance.

Responsibilities:

  • Conduct warranty investigations and efficiently advise in accordance to the company’s warranty and customer service terms and guidelines
  • Provide confident advice and management within the guidelines and ethos for the UK and EMEA across our CRM systems
  • Assist in Ecommerce sales administration and integration using Sage 200

Skills & Qualifications:

  • Quality driven with an eye for detail and ability to manage and adapt to a variety of duties
  • An understanding of working in a premium retail sector
  • Confident with working in a time sensitive environment and adapting to multiple tasks
  • Highly organised.

This Customer Service Agent role is a part time for 22 hours a week. If you feel you have the right skills, please get in touch!

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