Head of Facilities

Reading | Facilities Management | £60,000

17 June 2024

Our client is seeking an experienced and proactive Head of Facilities to lead our team of engineers, Account Managers, and help desk staff (team of 11). The successful candidate will be responsible for managing Planned Preventative Maintenance (PPM) and reactive contracts, as well as driving business development to grow the company. The ideal candidate will have a strong background in facilities management and a proven track record of team leadership and business growth. 

Key Duties

Team Management:

  • Lead, motivate, and mentor a team of engineers, Account Managers, and helpdesk staff
  • Ensure effective communication and collaboration within the team
  • Conduct regular performance reviews and provide constructive feedback
  • Identify training and development needs for team members

Contract Management:

  • Oversee the management of PPM and reactive contracts
  • Ensure contracts are delivered on time, within budget, and to the highest quality standards
  • Monitor contract performance and take corrective action when necessary
  • Build and maintain strong relationships with clients to ensure their satisfaction

Business Development:

  • Identify and pursue new business opportunities to grow the company
  • Develop and implement strategies to expand the client base and increase revenue
  • Collaborate with the sales team to create compelling proposals and presentations
  • Attend industry events and network with potential clients

Facilities Management:

  • Ensure the effective management and maintenance of client facilities
  • Develop and implement best practices in facilities management
  • Stay up to date with industry trends and regulations
  • Manage budgets and resources effectively to optimize operations

Reporting and Communication:

  • Provide regular reports on team performance, contract status, and business development activities
  • Communicate effectively with senior management, clients, and other stakeholders
  • Represent the company in client meetings and industry events


Education & Experience Requirements:

  • Bachelor’s degree in facilities management, engineering, or a related field
  • Minimum of 7 years of experience in facilities management, with at least 3 years in a leadership role
  • Strong knowledge of PPM and reactive maintenance contracts
  • Proven experience in business development and growth
  • Excellent leadership, communication, and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficient in MS Office and facilities management software/ Ideally Simpro
  • Willingness to travel as required to sites in London

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